The In-House Customer Service Training Company want to help you to make the most of your ‘Successful Customer Service’ course. It’s natural to forget most of what you learnt on a course when you get back to the hustle and bustle of the real world, ‘brain science’ tells us that reinforcement and repetition is important to ensure knowledge sticks and isn’t quickly forgotten. This app will help you to retain more of what you learnt by sending you a series of regular quiz questions and useful resources for 3 weeks after you attend the course, this will help to reinforce and embed in your mind what you learnt. You will also have quick access to the resources whenever you need them.
The In-House Customer Service Training Company will create an account for you and send you an email shortly after your course to get you started with the app.